Privacy Statement

Introduction
1. At Cloud in Heaven, we respect the privacy of your personal information and this commitment is demonstrated in our Privacy Policy. We want to assure you that we will always handle your personal information securely and carefully. We will comply with all applicable privacy laws of England and Wales and ensure conformity with the requirements of The Data Protection Act 1998, and make our staff aware of their obligations.
2. This Privacy Policy applies to the Cloud in Heaven website and to all dealings between Users and Cloud in Heaven. It outlines how your personal information is used, protected and recorded. By becoming a member of the Cloud in Heaven Reminder Service and/or using the Cloud in Heaven Website, you consent to the practices described in this Privacy Policy.
3. Under no circumstances will information be sold or made available to marketing agencies or similar parties not directly involved with Cloud in Heaven Reminder Service.. In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 2003, we do not send random marketing emails to personal email addresses (spam).
Users' Rights

Cloud in Heaven respects and upholds the rights of Users to privacy protection. The provisions of this Privacy Policy are evidence of Cloud in Heaven’s commitment to that protection. This Privacy Policy applies to all personal information held in the Cloud in Heaven Database.
Information Collection
1. When you make a purchase from Cloud in Heaven, we collect and store that information for future reference. Generally the information we collect includes Cloud in Heaven, address, phone number, and email address.
2. Cloud in Heaven will, at all times, collect personal information in a fair and lawful manner.
3. Cloud in Heaven Database comprises the following personal User information, held on-line by Cloud in Heaven (for the avoidance of doubt, the below detailed information will be the maximum amount held on-line by Cloud in Heaven):
  - name, address & telephone number(s);
  - e-mail address;

Use of Information
1. Personal User information including your e-mail address will be used for the purposes of marketing, planning, product development and research requirements of Cloud in Heaven.
2. Your e-mail address will be included on the Cloud in Heaven Database and, like other personal information held on the Cloud in Heaven Database, will be subject to the Cloud in Heaven Privacy Policy.
3. Cloud in Heaven will not use or disclose or permit the use or disclosure of personal User information that could be used to identify an individual User in any circumstances except:
  - where the personal User information is to be used by Cloud in Heaven for marketing, planning, product development and research.
  - when Cloud in Heaven is required by law to disclose the personal User information in which case only information that is required to be disclosed will be disclosed; or
    when the User specifically consents to the use or disclosure of their personal information.
4. Cloud in Heaven undertakes to give proper and responsible consideration to privacy issues associated with the introduction of new marketing devices or technology.
Security Safeguards

Cloud in Heaven undertakes to take reasonable steps necessary to ensure that User information is secure from any unauthorised access or disclosure.
Other Websites

Cloud in Heaven assumes no responsibility for the information practices of other third-party websites where a User is able to access their information through Cloud in Heaven Website, and encourages Users to review each website's privacy policy before disclosing any personally identifiable information.
Cookies

Cookies are not used on our web site.
Access to Information

Subject to requirements of law, and upon request from a User, Cloud in Heaven will provide the User with access to information we have obtained regarding the User. Users may request to access personal information (email unsubscribe@CloudinHeaven.com. Cloud in Heaven encourages Users to update any incorrect contact details.
Audit
1. Cloud in Heaven will review the Privacy Policy from time to time to ensure it is kept current and updated. We welcome you to visit this website periodically.
Unsubscribe from Cloud in Heaven Database

To unsubscribe from Cloud in Heaven Database please send an e-mail to unsubscribe@CloudinHeaven.com, requesting that User be unsubscribed from the Cloud in Heaven Database. Once Cloud in Heaven have received your email, Cloud in Heaven will remove your personal details from Cloud in Heaven Database as soon as reasonably practicable thereafter.
Direct Marketing

If you do not wish to receive direct marketing offers from Cloud in Heaven, please let us know by writing to Cloud in Heaven, or email us at unsubscribe@CloudinHeaven.com

100% Money Back Guarantee

Shop from home with the comfort of knowing that your order is backed by a 100% Money Back Guarantee. This 30-Day Guarantee gives you plenty of time to check the quality of the product. If for any reason you need to return or exchange it, just contact us.

Telephone Orders

If you wish to purchase your goods over the telephone - please telephone: 0845 508 5420 from the UK between the hours 9.00am - 5.00pm and our team can give you advice as well as process the order for you.

PayPal Security & Privacy

PayPal are renown for their great reputation and is the main form of payment transactions used on ebay. With Paypal you can either pay by using your PayPal account or a credit/debit card. PayPal accepts the following cards: - Mastercard, Maestro, Visa, American Express, Solo, Delta and Electron. For additional security if PayPal recognises your credit card or email address it will ask for your PayPal user name and password. If you have forgotten your password, you can ask Paypal to resend it to you, alternatively, you can use an email address and or a credit card which is not already attached to a Paypal account.

PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to their site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.

Once your information reaches PayPal, it resides on a server that is heavily guarded both physically and electronically. Their servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorised computers.

Both these measures will keep your payment information completely private and safe, so buy with confidence!

Once your payment is complete, you will be emailed a receipt for this transaction.

Copyright

All the designs, including text, graphics, logos and images used in the content of this site are the copyright of Cloud in Heaven or its content providers, and are protected by UK and International copyright laws.

Permission is granted to users to electronically copy or print portions for their own personal, non–commercial use, or printed in hard copy for the purpose of placing an order with Cloud in Heaven. Any other use of the contents of this site is strictly prohibited including but not limited to, modification, distribution, transmission and broadcast republication. All rights reserved.

© Cloud in Heaven, 2007-2008

Trademark

All brand names, trademarks, and copyrights that are used in the content of this site are protected by International trademark and copyright law and no permission is given by Cloud in Heaven for their use by any person other than the holder of such rights.

Use by any person other than the holder of such rights may constitute a breach of the respective holders rights.